Customer Happiness – November 2014

happiness report

It’s time for us to reflect on our customer service performance for November, and we share our support metrics to be as transparent as possible about our support system and service. We made improvements in October, and our goal was continue making progress on ticket response times and replies within 12 hours in November.

We didn’t meet our goals this month, but we’re not as disappointed about missing this month. November saw a Read More…

Welcome to ShopStorm!

Welcome to ShopStorm

Hello, world! Thanks for visiting us at ShopStorm. We’d like to tell you a little bit more about us.
ShopStorm is dedicated to ensuring that our apps help you to sell via Shopify, not hamper your ability to do so. We’ve all had experiences where we used a product and had questions about it or some bugs needed to be fixed, and there was no where to turn – the developer didn’t respond, paying someone else to help was too expensive, your site blew up into a million tiny pieces, etc.

Our guarantee is that will never happen while using one of our products. Read More…