Customer Happiness – October 2015

happiness report

Another month, time for another happiness report. Hope y’all enjoyed your Halloween!

Our series of happiness reports prompts us to take a look into our customer service team’s performance each month, and also lets us share these publicly to be accountable for how we’re doing. Today we’re taking a look at October’s stats.

Our October goals included Read More…

Customer Happiness – September 2015

happiness report

New month, new support stats review!

Our happiness reports enable us to take a look at our customer service team’s progress from the previous month, and we publish them publicly so that our merchants can see how we’re doing, and so that we can set goals for the next month. Today we’re looking at September’s memtrics.

In September, Read More…