Shop Tips

Order Status Page Best Practices for Shopify

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Manage Shopify Blogs

The order status page is an important part of the eCommerce journey as it is the last page after checkout is completed. Customers may have browsed only parts of your website, but all customers see this page after they complete their purchase.

By default, the new order status pages show shipping location for certain carriers, and order details like purchased products, billing information, and shipping information. The page also includes a link to continue shopping on your store. However, there’s a lot more you can do with the space available on this page.

In this post, we list 8 things you can include on your order status pages to improve engagement, gain advocates, and create a better customer experience. Read More…

3 Tips to Speed Up Your Shopify Store

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speed up

We have all come to expect fast load times that create seamless experiences from our online browsing. Your customers expect the same from your Shopify store. Load speeds are something you would never hear about if everything is perfectly optimized, but will certainly affect your customers’ experience if they’re not what customers expect. In such cases, you will need to speed up your site to keep customers engaged.

In this post, we’ll take a look at how slow sites can impact sales, and go over three tips to improve your store’s speed. Read More…

Mid-Year Check: Tips to Gain Shopify Sales

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Tips to Gain Shopify Sales

As we get to a little over halfway through the year, let’s take a step back from all the shop tips and store enhancements you’ve been reading about. In this post, we will focus on things that we all try to look for in eCommerce stores. These are often part of our objections to purchase from a particular store, and you can gain Shopify sales by addressing these.

Here are five basic things that can help overcome these sales objections, and that customers seek in Shopify stores. Read More…

3 Key Metrics for Repeat Customers

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loyal customers

Every Shopify store I talk to wants the same thing: to build a base of loyal customers who love their products and buy from their store regularly.

Wanting and having are different things, though.

Some stores try and take a quantitative approach by signing up for every analytics service they can and measuring all the things. Others take a more qualitative approach and try to find common characteristics their customers share and create an experience that they believe will resonate with their customers.

The problem with both approaches is Read More…

How to Manage Unhappy Customers for your Shopify Store

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great customer service

Part of running a successful Shopify store is great customer service. As your store grows, there may be times when some customers are not satisfied with the products they received. When you have unhappy customers, it is important to understand where their expectations were not met, and keep some principles in mind to manage and create a great customer experience.

In this post, we look at five tips about customer service that can help you impress an unhappy customer, to hopefully turn them into advocates. Read More…

How to Calculate Sales Tax for your Shopify Store

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sales tax

Sales tax can be one of the most onerous operational things for your business selling on Shopify. Sales tax implications can vary greatly depending on the structure of your business, and the region you operate within. It is up to the business to remain compliant with sales tax laws in the applicable regions, and there can be lots to think about.

In this post, we will do a quick overview of when you need to charge sales tax, how to set it up in Shopify, and some Shopify apps to help you manage sales tax. Read More…

Shipping for Shopify Stores 101

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shipping

There’s a lot of thought and effort that goes into coming up with a product that customers want to purchase. As a new Shopify store owner, you want to focus on selling your product and create a good customer experience. Part of this experience is shipping for Shopify stores, which can also have a huge impact on your margins and profitability.

In this post, we’ll go through an overview of all things related to shipping for new store owners including some key terms, different ways of structuring shipping costs, and some Shopify apps and services you can use to manage your shipments. Read More…