Differentiate Your Store through Customer Service

great customer service

Customer service plays a huge role in growing your business and building your brand. According to a RightNow report, 55% of those surveyed became customers of a company because of their reputation for customer service. Great service attracts new business, and helps you not only keep existing customers, but build loyalty amongst your customers.

The reason is because it is through customer service that you can make customers feel that they are not just an order number for your business. A great customer interaction and complaint-resolution tells them that you care more than just making money. Read More…

Private Apps: Your Ticket to Moving Your Shopify Store from ‘Good Enough’ to Outstanding

Eric Davis

This is a guest post from Eric Davis, who helps eCommerce entrepreneurs customize their Shopify stores using public, private, and unlisted apps. He has a free course to teach Shopify store owners how private apps work, what they can and can’t do, and over a dozen examples of how they can increase your revenue, which you can get here.


Top Shopify merchants are always on the lookout for the next ingenious workaround that will eliminate a time sinkhole, capture more sales, streamline inventory, or make their customers’ experience shine. Read More…

Update: Accepting Recurring Payments on Shopify

Recurring payments with Shopify

There has been a lot of change and improvement in apps enabling recurring payments for Shopify since our last post about recurring payments. This includes new features, integrations, support, and a wider adoption of these apps on Shopify stores.

In this post, we will look at the top three recurring payment apps currently available, and do a quick comparison for things to consider while starting with any of these apps. Read More…

Create a Private Shopping Club with Shopify

shopping online more and more

You can turn your Shopify into a members-only private shopping club. This can mean requiring a free sign-up to the store before you can purchase products (like Frank & Oak) or requiring a paid membership to have the ability to browse and shop at the store (like Sam’s Club or Costco).

In this post, we will look at how to implement exclusive areas on your Shopify store through the Locksmith app. Read More…

Volume Discounts on Shopify to Increase Order Values

grow your Shopify store

One way to get customers to purchase more items from your Shopify store is to offer volume discounts. Volume discounts are discounts based on the quantity of items purchased. This can be for a single product, or on the entire store. Many companies offer such discounts where, the more items you purchase, the lower the per-item price.

There are many examples of volume discounts as these can have many tiers of pricing based on quantity, or simple buy-one-get-second-half-price deals – take a look at Harry’s razors, and T-Mobile’s latest sale. In this post, we’ll look at a few advantages and pitfalls of offering volume discounts, and how to activate tiered pricing for your Shopify store. Read More…

Get your Shopify Store Ready for Valentine’s Day Shopping

Valentine’s Day Shopping

The beginning of the year can be a slow time for merchants and store owners as shoppers usually do most of their purchasing during or around the holiday season. Valentine’s Day is the first major sales opportunity for the year as consumers come back for gift purchases.

Shopify store owners can do a number of things to prepare their store for this resurgence in sales. In this article, we highlight how the meaning of the day has evolved for shoppers, and list 5 tips to prepare your store. Read More…

App of the Month: Social Marketing with Kit

social selling through Shopify

Social media presence for businesses is a must these days. But, if social media isn’t an area that you understand well, or if you’re spending too much time creating posts without getting much engagement, then it can be discouraging as a marketing strategy. Shopify store owners may face the dilemma of hiring expensive social media experts, or investing their own time in learning social marketing. Or just give up on social media as a strategy.

For Shopify, there is an easier and lower cost solution to revamping your social marketing. In this post, we showcase how the Kit app can help you run your social marketing from your phone via text messages any time you want. Read More…

Essential Shopify Store Checklist for 2016

Shopify Store Checklist

As sales grow slower after the holidays, the beginning of the year can be a great time to beef up your Shopify for the coming year. In this post, we’ll give you a Shopify store checklist of essential things that can enhance your eCommerce business.

Here is a list of things you can work on to improve your store functionality and design, tap different channels for marketing, and create great customer experiences. Read More…