Company Announcements | eCommerce Articles
Every quarter, we list highly rated apps that allow you to beef up the features in your Shopify store. In this edition of top Shopify apps, we list free apps that allow you to take pre-orders for out-of-stock products, get better analytics for your store data, enable loyalty points to reward customers, implement live Facebook chat for customer support, and automate thank you emails for a personalized touch. Read More…
Value metrics are key data points that can help you understand and grow your Shopify store. You can find different reports in your Shopify dashboard. These reports can help you get a picture of where your business stands. But, it can be challenging to figure out which data or metric to focus on and how to improve them.
In this post, we list the top five value metrics that Shopify store owners can prioritize to grow their store and their business. Read More…
Apple Pay provides an easy way to make secure payments for iPhone and Apple Watch users. Users can enable the feature and then use their Touch ID fingerprint to enable payments online from a mobile device or at near field communication (NFC) terminals.
Now you can use Apple Pay on Shopify stores using the Taply app. In this post, we’ll provide an overview of the app, walk through the installation, and highlight some advantages of using Apple Pay on Shopify. Read More…
2016 is moving right along smile Time for another look into our customer service team for February! Our happiness reports let everyone get some insight into how our customer service performs in a given month with respect to average response times and customer satisfaction.
In February, we wanted to work towards maintaining happiness ratings while reducing average response times. We knew this would be a tall Read More…
Customer service plays a huge role in growing your business and building your brand. According to a RightNow report, 55% of those surveyed became customers of a company because of their reputation for customer service. Great service attracts new business, and helps you not only keep existing customers, but build loyalty amongst your customers.
The reason is because it is through customer service that you can make customers feel that they are not just an order number for your business. A great customer interaction and complaint-resolution tells them that you care more than just making money. Read More…
This is a guest post from Eric Davis, who helps eCommerce entrepreneurs customize their Shopify stores using public, private, and unlisted apps. He has a free course to teach Shopify store owners how private apps work, what they can and can’t do, and over a dozen examples of how they can increase your revenue, which you can get here.
Top Shopify merchants are always on the lookout for the next ingenious workaround that will eliminate a time sinkhole, capture more sales, streamline inventory, or make their customers’ experience shine. Read More…
In our previous post about selling personalized products, we covered the Product Customizer app for Shopify. The app recently went through a major update, and is now more intuitive to use, has more features, and has made it even easier to customize products.
In this post, we’ll go over the new layout and some features that make personalization options more easier to manage. For new users, you will have to install the app, and then add a few snippets to your theme files. You can see more instructions in the Quick Start Guide once you install the app. Read More…
There has been a lot of change and improvement in apps enabling recurring payments for Shopify since our last post about recurring payments. This includes new features, integrations, support, and a wider adoption of these apps on Shopify stores.
In this post, we will look at the top three recurring payment apps currently available, and do a quick comparison for things to consider while starting with any of these apps. Read More…