August 2016 App of the Month: Custom T-Shirts and More with Printful

Published at August 16, 2016August 15, 2016 In Category App Review Tags: custom printing, free apps Leave a comment

If you’ve wanted to sell custom clothing or other products but aren’t sure how or where to source manufacturing, keep inventory, set up fulfillment, etc., things might have just become a lot easier with the Printful service. The service allows you to select from their list of products, customize and add them to your Shopify store, and sell them at a markup. Printful manages the production and fulfillment of all orders placed through your store.

In this post, we will go over the service, and follow steps to set up a product on your Shopify store using Printful. Read More…

Customer Happiness – July 2016

Published at August 9, 2016July 19, 2019 In Category Happiness Report Tags: About ShopStorm, Support 1 Comment

Howdy! Today we’re breaking down our customer service team’s performance metrics for July. Our happiness reports give us a way to constantly evaluate our performance and to share our goals publicly each month.

In July, our goal was?to bring?happiness ratings back up to 100% and?improve our average response times. Here’s how July?compared to our our June report: Read More…

Order Status Page Best Practices for Shopify

Published at August 3, 2016August 10, 2016 In Category Shop Tips Tags: customer experience, order status Leave a comment

The order status page is an important part of the eCommerce journey as it is the last page after checkout is completed. Customers may have browsed only parts of your website, but all customers see this page after they complete their purchase.

By default, the new order status pages show shipping location for certain carriers, and order details like purchased products, billing information, and shipping information. The page also includes a link to continue shopping on your store. However, there’s a lot more you can do with the space available on this page.

In this post, we list 8 things you can include on your order status pages to improve engagement, gain advocates, and create a better customer experience. Read More…

3 Tips to Speed Up Your Shopify Store

Published at July 27, 2016August 2, 2019 In Category Shop Tips Tags: speed optimization, website performance 1 Comment

We have all come to expect fast load times that create seamless experiences from our online browsing. Your customers expect the same from your Shopify store. Load speeds are something you would never hear about if everything is perfectly optimized, but will certainly affect your customers’ experience if they’re not what customers expect. In such cases, you will need to speed up your site to keep customers engaged.

In this post, we’ll take a look at how slow sites can impact sales, and go over three tips to improve your store’s speed. Read More…

Mid-Year Check: Tips to Gain Shopify Sales

Published at July 21, 2016July 20, 2016 In Category Shop Tips Tags: marketing, sales Leave a comment

As we get to a little over halfway through the year, let’s take a step back from all the shop tips and store enhancements you’ve been reading about. In this post, we will focus on things that we all try to look for in eCommerce stores. These are often part of our objections to purchase from a particular store, and you can gain Shopify sales by addressing these.

Here are five basic things that can help overcome these sales objections, and that customers seek in Shopify stores. Read More…

3 Key Metrics for Repeat Customers

Published at July 19, 2016July 12, 2016 In Category Shop Tips Tags: conversions, engage customers, loyalty, sales 2 Comments

Every Shopify store I talk to wants the same thing: to build a base of loyal customers who love their products and buy from their store regularly.

Wanting and having are different things, though.

Some stores try and take a quantitative approach by signing up for every analytics service they can and measuring all the things. Others take a more qualitative approach and try to find common characteristics their customers share and create an experience that they believe will resonate with their customers.

The problem with both approaches is Read More…

Customer Happiness – June 2016

Published at July 14, 2016July 19, 2019 In Category Happiness Report Tags: About ShopStorm, Support 1 Comment

Today, we’re?breaking down our customer service team?s performance metrics for June. Our?happiness reports give us a way to constantly evaluate our performance and to share our goals publicly each month.

Here’s how June compared to our our May report:

July 2016 App of the Month: Shopify Email Themes from OrderlyEmails

Published at July 7, 2016July 6, 2016 In Category App Review Tags: email marketing, templates Leave a comment

In this month’s featured app, we take a look at how you can customize standard Shopify email templates using different email themes. You can use the app to enhance your transactional emails, which are an important part of lifecycle emails.

In this post, we take a look at why you should customize transactional emails, how to install and set up the app, and how to automatically apply your store design to your emails. Read More…